In the Custom Email/SMS drop-down, you will find: Templates and Send Email or SMS.
Within the Templates section, you can create your own template, or edit existing templates on the Enzebra platform to make the most suitable design for your organization.
Adding an email template is done quickly, by adding a name and the desired content in the open text space underneath - after this is saved, that new template is available on the dashboard of the Custom Email/SMS page.
After your template is finished and you are ready to send some content, click the Send Email or SMS tab from the navigation pane. When the page opens you have to select if you want to send your email to customers or leads. Then select the desired recipients and select if you would like to load content from a previously created template. Then if you want to attach an optional form of media to the message you can select attach a file, and then you have to select to Send via Email or Text Message(SMS) and once completed you can Send the Notification